Comment policy

This blog is our opportunity to engage Canadians in an open dialogue about our industry, our people and our business. We’ve established this blog as a way to foster that discussion and exchange ideas/opinions. Our Comment policy applies to those who choose to use this site as a forum to discuss these topics. By using this site and submitting a comment, you agree to the terms and conditions of the Comment policy.

• You agree not to post or transmit any content that is unlawful, threatening, libelous, defamatory, obscene, inflammatory or pornographic, or anything that infringes upon the copyright, trademark, publicity rights or other rights of a third party.
• All comments will be moderated prior to posting — Anonymous comments and those that do not comply with our policies will be deleted.
• We don’t expect you to agree with everything we post. However, we do expect comments to be respectful of the opinions of others, and to be related to the topic of the original post. Off-topic or offensive comments will not be published.
• We will try to respond to comments – either as a comment or a blog post addressing a number of comments/questions on a similar topic. If the question is specific, we may need some extra time to source the correct information and respond. However, we reserve the right not to respond.
• This blog is not intended to replace Canada Post’s existing customer service channels. If you have comments or queries related to a specific issue or interaction, we encourage you to visit our Customer Support page on canadapost.ca.
• Comments and opinions expressed by outside contributors do not necessarily represent the views of Canada Post, its management or employees. Canada Post does not endorse, or approve of their content. Canada Post is not responsible and disclaims any and all liability for the content of comments written by outside contributors to the blog.
• We reserve the right to change our guidelines and policies at any time.

Employee Policy

Canada Post employees and contractors are welcome to participate on this blog and the expectations for those who do are outlined below. By using this site and submitting a comment, you agree to the terms and conditions of the Comment policy.

• Any Canada Post employees contributing to the blog are required to identify themselves as an employee and follow the standard Comment policy.
• Any comment containing confidential, sensitive or proprietary content or trade secret information will not be published.
• Any work-related content/opinions expressed by employees represent their own sentiments and are not necessarily those of the Corporation.
• Employees are asked not to post photos of the company facilities, offices or events due to privacy and security concerns. Exceptions to this are at the discretion of Canada Post.
• Employees are asked to adhere by the principles set out in the Code of Conduct and Employee Social Media policy.
• Employees are bound by the Comment policy above and are asked to refrain from using the blog to harass, threaten, slander, libel, malign, defame or discriminate against co-workers, the Corporation, clients and customers.
• Comments made by employees must not reference work environment, other employees or situations.

Language Policy

As a Crown Corporation, Canada Post is bound by the Official Languages Act and fully respects the official languages of the country. As such, the blog, as an official communication must be offered in both English and French. The policy below outlines our approach.

• The blog will operate in two separate blogs (English and French.)
• Comments may be posted on either site, regardless of language. In order to respect the original intent and context of the comments, we will not translate into the other language.
• Original content from Canada Post will be written in both languages – and where possible, we will endeavor to source third-party content in both languages. However, in the interest of providing quality information, we will post links to unilingual content if required.