Watch a CEO message about our new program to help small businesses


Watch this video from Doug Ettinger about Canada Post’s new support program for small and local businesses that have been hard hit by the COVID-19 pandemic.

Think Small internal announcement

In this Update, I would like to shift the focus to small businesses, the backbone of Canada’s economy. As we continue to manage through this crisis, we know they are struggling. The COVID-19 has hit them hard. Many are fighting to survive.

Canada Post serves and works closely with these businesses every day in communities across the country.

We are in a unique position to help them, and to help make sure the small and local businesses we love today are here tomorrow.

So I am proud to announce that effective immediately:

  • Canada Post will be providing every small business in Canada with additional shipping discounts over the next three months. These discounts will be available for our Solutions for Small Business customers and for businesses working with our online partners, like Shopify, Etsy and eBay.
  • We are providing an additional discount on local shipping to make it easier for small businesses to serve consumers in their local communities.
  • We’re offering further discounts on packaging supplies, including small and medium sized flat rate boxes to help them operate.
  • Offers and promotional discounts on Neighbourhood Mail™ will be available in the near future, to help small businesses connect with their local markets and customers.

We’ll also be asking Canadians to join us in this important fight. You’ll hear about our new “Think Small” program on TV, radio, print, and through our social media channels. I hope you too will “Think Small” and support your local businesses, because every purchase you make can have a big impact and even help them keep their doors open.

We will look to support our commercial customers as well, and you’ll find out more in the coming months about this initiative. But right now we are focusing on helping our small businesses survive this challenging time.

I want to thank you again for your commitment and dedication to Canadians everywhere.

Please keep looking out for each other, and stay safe.

Doug Ettinger

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