New employee information website on COVID-19 – March 12, 2020


Thank you for your dedication to serving Canadians during this period of uncertainty caused by the coronavirus (COVID-19). Your health and safety remain our highest priority. With this in mind, we are increasing our efforts to keep you informed of the latest developments and what we’re doing to protect employees.

Here is the latest:

  • We have created a new COVID-19 employee information website that you can access anytime, without logging in, by going to -> I’m an employee, and clicking on the banner. We will be updating the website regularly with important information, so please check it often.
  • This new employee website will include information about what Canada Post is doing to keep its people safe, as well as other preventative measures employees can take to protect themselves. We will post all previous employee messages on the site and other useful links so you can easily access the information you need.
  • As we keep everyone updated, our information on COVID-19 comes from the Public Health Agency of Canada. PHAC is the Government of Canada’s lead for COVID-19. They are trusted and unbiased experts.
  • Working with Human Resources, we have equipped team leaders with additional information to address various workplace concerns and protocols during this period. You can feel free to speak with your team leader if you have any concerns or questions. Your privacy will be respected.

What you can do right now

  • The most important action we can take at work and in our personal lives is to follow the preventative measures recommended by PHAC and health officials across the country:
    • Regularly wash your hands with soap for a minimum of 20 seconds
    • Avoid touching your eyes, nose and mouth with unwashed hands
    • Avoid close contact with people showing symptoms of respiratory illness
    • Avoid shaking hands
    • Additionally, employees working in processing facilities should continue to use the provided nitrile gloves to help keep their hands clean.
  • If you are feeling sick, we ask that you please stay home and call your team leader. They will help you decide on the best course of action.
  • Talk to your team leader if you have further concerns or questions. If they don’t have the answer, we have built a support system to help them find it as soon as possible.

Thank you again for all you are doing to stay safe and serve Canadians. We will continue to update you on the latest developments and our efforts to keep employees safe.

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